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Editing in Wordapp

As a freelancer editor, when editing in Wordapp, your job is to submit a perfect text that satisfies the instructions, without any spelling or grammar mistakes. Once you approve the text you are taking over the responsibility of the text from the Writer. Therefore, if the Publisher sends the text back to you, it is your job to make the changes required.

Your job is to guarantee that the client only gets perfect texts as well as giving feedback to the Writers if needed. The goal is to “pay it forward”: faster deliveries means faster payments, happier clients, and more work for you. A perfect text will be approved faster than one that is being sent back for changes, so making small changes yourself and submitting instead of sending it back to the Writer will be faster. Teaching the Writer to do it correctly from the start will save you time in the long run.

Read the sections below for everything you need to know about editing in Wordapp!

The ultimate Editing checklist

In order to edit in Wordapp you have to become a level 9 Writer. You can read more about how to level up here. Start slow and make sure the texts you submit to the publisher are of a high quality. It is recommended that you start editing on a project that you have written texts for. This way, you’ll know the tone, instructions and what is required better. Before you submit a task, go through the checklist below and make sure that you can confidently check each point. If you do not follow these requirements you could be blocked from working in Wordapp.

  • The texts follows the instructions given in the left sidebar, template items, and sample content. For more information about writing, read writing in Wordapp.
  • There are no spelling or grammar mistakes.
    The text is well structured and easy to read.
  • There are no ‘fillers’ or repetitions.
  • The text has the correct tone according to the persona, sample content, and type of content.
  • Facts and sources have been checked to make sure the information given is correct and not copied.
  • The text has a positive tone with regards to the topic (as long as the instructions or title of the text says otherwise)

If any of these points aren’t fulfilled, you should send the text back to the Writer with feedback on what to change. Remember that the goal is to “pay it forward”: if it would be faster and easier for you to make the change yourself, then do so. This way, you don’t have to wait for the Writer to fix the text, and you’ll both get paid quicker!

Giving good feedback to Writers

When editing in Wordapp, you decide if the text is of a good quality and if it is complete. If you do not think the text satisfies these criteria, you should send it back to the Writer with feedback. It is always important that the feedback delivered is of a high quality. Editors who do not follow these rules will receive a warning, and repeated violations will result in a ban.

The golden rules of giving feedback are:

  • Be clear! The feedback should be clear for the writer to understand in order to improve the text. If it is difficult to explain, copy a part of the text and use it as an example.
  • Be helpful! As an editor, you have gained a lot of knowledge and there are a lot of resources in our help center, so use them! The process will be much more efficient for both you and the writer if you share your knowledge.
  • Be kind! We are all colleagues and even if we don’t share the same physical office, it is of great importance that we are friendly towards each other. Treat every Writer with respect no matter how poor the writing is. Don’t be rude or personally attack the writer.

Receiving feedback from Publishers

  • The Publisher might send the text back to you with feedback. Remember that the client is ‘always right’, and they are the ones paying your salary, so listen to the given feedback and make the requested changes.
  • If you do not agree with the publisher, you should flag the text. Remember that all of the comments are visible in the task activities so always be nice and polite when explaining the reason for flagging.
  • The Publisher should only send it back if you haven’t fulfilled your job as an Editor, so make sure you follow the checklist and you’ll be good to go! 🙂

Coaching

Our most experienced Wordappers are able to become coaches. To become a coach, you need to have a low return rate from publishers and be good at giving feedback to your fellow Wordappers. As a coach, your number one responsibility is to make new writers love and understand Wordapp!

When editing a task from a newcomer, you need to be very friendly and inviting. You need to make the writer feel they can get help and ask you for information. No matter how bad the text is, we need to remember that newcomers don’t know what is expected of them. So even though you know how “obvious” certain stuff is, they don’t.

Even though the job as a writer in Wordapp requires submitting perfect texts, this is not always the case with newcomers. When someone is completely new there are so many things to learn. The app is tricky to maneuver, Wordapp has language rules of their own, the projects have rules, and you as a coach know a lot about your native language. This is a lot for a newcomer to handle, and that’s why you are going to choose your battles and help them.

How to be a great coach:

  • Show new writers how the app works, make them love it!
  • Take care of your coaching tasks within 24 hours
  • Flag non-natives or people that simply can’t write (Wordapp is not a language school)
  • Always give people a chance! Explain the language mistakes that they’ve made, explain that it is serious and what is expected of them. If they don’t improve then you can flag them.
  • Use your own tone and what you find appropriate for the writer and the task when giving feedback
  • Remember the spirit of Wordapp – pay it forward!
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